Q1: Can you produce my customized/designed products?
Answer: Of course! As direct factory supplier (manufacture), customized products service is definitely available upon the provide of the dimensions (sizes) and pictures of the final art of the items the buyer would like.
Q2: Can I choose the colors for both the products and the gift box?
Answer: Yes. You may just kindly inform us your preferred ones and we are quite pleased to meet all your requirements!
Q3: Can you make my logos?
Answer: Yes. Your preferred logos for both the items and the gift boxes are also workable upon your provide of the pictures of the logo you desire.
Q4: Can my products survive the mass delivery?
Answer: Yes, all the products are packaged with safe package box with strong protective poly foams and plastic with bubbles inside, which aims to avoid the occurrence of scratches and broken.
Q5, Can I have a sample first?
Answer: Yes, samples are also welcomed upon little sample charges(100% refundable after the place of the order) and sample delivery charges of the buyer.
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Each crystal trophy/award/plaque is packaged in an elegent&customized presentation gift , which may vary from piece to piece and with protective satin and polyfoam inside.
1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO) 2. Orders processed timely after the payment verification. 3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address. 4. The images shown are not the actual item and are for your reference only. 5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season. 6. If you have not received your shipment within 30 days after payment, please contact us for further updates shipment shipment. 7. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
China Post Air Parcel
Taxes and charges are not included in the item price or shipping charges. We will make all the goods as gift with low value. If in your country you are still liable to pay customs duty.
We promise to provide customers with excellent after-sale services all the time and your valuable suggestions and feedbacks would be highly appreciated.
Should be quality questions, we are promised to refund and replace the problem products.
* If you have any questions, please feel free to contact us, we will answer your questions within one working day.
* Communication via email, TradeManager, Skype, or other mode are welcomed.
Any Further information, Just feel free to let us know at anytime:
We are a more than 12 years old professional & successful crystal craft factory specializing in designing & producing & selling all kinds of crystal products, ranging from crystal cube, diamond, 2/3D laser, paperweight, office set, table lamp, chandelier,candelabra and candleholder, wedding jewelry, to other crystal parts and accessories(customization service is also available ). For many years rich experience in exporting crystal commodities to regularcustomers all over the world, we must be your most favorable choice.